New Residents Information

If you're new to the Benalla Rural City community, pick up a new resident kit from the Council's Customer Service Centre. The kits come with a wealth of handy information about Benalla Rural City as well as a few welcome items, including: 

  • Family complimentary swim pass to the Benalla Aquatic Centre
  • Two complimentary passes to the Benalla Performing Arts and Convention Centre
  • To be included in the Benalla Art Gallery’s eNews subscription
  • Invitation to join the Benalla Library
  • One complimentary copy of Benalla’s local newspaper – Benalla Ensign


Helpful contacts for new Benalla Rural City residents:

Arts, Culture and Events


Fire and Flood Safety


Other information for home owners


Community information


 A printed copy of this kit is available at the Customer Service Centre.

Customer Service Centre,
1 Bridge Street East, 
Benalla, Vic  3672 
Tel: 03 5760 2600