Benalla Rural City - Help
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Help

Although websites are intended to be intuitive, including ours, this page provides some extra help and tips on using this site.

 Contacting Council
 Printing pages
 Footprints
 Acccessibility Features
 Site Navigation
 Links & Downloads
 Adobe Acrobat PDF Downloads
 Customer feedback
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Contacting Council
  Benalla Rural City Council
  Fawckner Dr
Benalla Vic
  Telephone: 03 5760 2600
  email: council@benalla.vic.gov.au
  Office Hours: Mon-Fri: 8:15am to 5:00pm

Council's contact information also appears at the foot of every page on this site.

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Printing pages
At the top right of every page is an icon and the "Printer friendly" link. Clicking this link presents a version of the current page which is properly laid out for printing to a printer.

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Footprints
Towards the top right of every page is a list of the pages traversed to arrive at and including the current page. These are called footprints. For example

     HOME>Residents>Community Services>Youth Services

Each of the pages above the current page can be clicked on, enabling a shortcut method for navigating back up the current menu branch.

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Acccessibility Features
For easier reading of the pages in our website, you can click the Larger Text link in the footer area of our pages.

For slow links, you can disable the showing and hence downloading of images by clicking the Remove Images link in the footer area of our pages.

The "Remove Images" version reads web site information from the same source at the "Display Images" version, therefore ensuring both versions display exactly the same up-to-date information.

If you want either or both of these options to be the default when you return to our page, click the Save settings link after setting them.

The website has been specifically designed to ensure that it is compliant with worldwide standards for disability access. The site is W3C Level A compliant, with additional features from Level AA and Level AAA.

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Site Navigation
The design of the site is simple and easy to move around in. Major services have been placed on the homepage so that you can easily access the information that you require.

Site contents, search. and index have also been included for those people who like to navigate a site in this way.
  • The Contents page works just like a table of contents. On the internet these are usually referred to as "Site Maps".
  • The Search facility allows for a simple search of all text within the site, or if you would like a more detailed search of the website, simply tick for a "detailed search".
  • The site Index has every page listed for users who might like to use this method of navigation.

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Links & Downloads
Most links to other websites, email addresses, online forms or downloads appear at the bottom of each page. Occasionally some links are included in the body of the page.

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Adobe Acrobat PDF Downloads
We have attempted to keep PDF downloads to a minimum, however there are certain instances where PDF's are necessary. We have used Adobe Acrobat Version 5 for our PDF's. Each PDF download page provides a link to the download page for Adobe Reader.

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Customer feedback
We appreciate any feedback you have about our website. Click on the online website feedback form below.

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Powered by AusSoft's Webcomm
The website is powered by AusSoft Solution's WebComm system. It is a content management system based on a distributed authoring set-up. This simply means that staff across the organisation can author, approve and publish pages without technical HTML experience, helping to ensure that the site is kept up to date.

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Date Printed: 20/06/2013
© Benalla Rural City  2013
Source: http://www.benalla.vic.gov.au/

This information is provided from the Benalla Rural City web site and is for information purposes only. Although all care has been taken in the preparation and updating of the information no claim is made as to the accuracy or authenticity of the content. The Benalla Rural City, its employees, agents, consultants and representatives do not accept any liability to any person for the information or advice (or the use of such information or advice) which is provided or incorporated into it by reference. The information is provided on the basis that all persons undertake responsibility for assessing the relevance, accuracy and currency of the information. Fees and charges are subject to change without notice.