Department Structure

The Corporate Division is responsible for ensuring the Council meets statutory reporting requirements. It reports to the following authorities:

  • Audit Advisory Committee
  • Independent Broad-Based Anti-Corruption Commission
  • Local Government Investigations and Compliance Inspectorate
  • Local Government Victoria
  • Victorian Auditor-General’s Office
  • Victorian Ombudsman

This Division ensures all governance requirements are met in accordance with the Local Government Act 1989.

The following departments operate within the Corporate Division: 

Arts, Communication, Tourism and Events

  • Benalla Art Gallery
  • Benalla Performing Arts and Convention Centre
  • Sir Edward 'Weary' Dunlop Learning Centre
  • Communications
  • Events
  • Tourism

 

Capital Projects

  • Engineering

 

Community

  • Community Development
  • Aged and Disability Services
  • Family and Children's Services

 

Development

  • Compliance
  • Building
  • Planning
  • Emergency Management
  • Public Health

 

Facilities

  • Facilities Management
  • Waste

 

Finance

  • Asset Management 
  • Contracts and Procurement
  • Rates

 

Operations

  • Operations Team
  • Parks and Gardens Team

 

People and Performance

  • Human Resources
  • Information Systems
  • Customer Relations
  • Payroll
  • Information Management/Records
  • Volunteer Development
  • OH&S and Risk Management

 

 

Departments

 

Arts, Communication, Tourism and Events

  • Benalla Art Gallery
  • Benalla Performing Arts and Convention Centre
  • Sir Edward 'Weary' Dunlop Learning Centre
  • Communications
  • Events
  • Tourism

 

Capital Projects

The Capital Projects department is responsible for the allocation of capital funds derived from Council sources and from grant funding provided by the State and Federal Governments.

Capital projects are identified in the five year and ten year Council Capital Plans and then a detailed scope of works, budgets and tender drawings are created to enable a tendering process or written quotation process through the Council procurement system.

The department also provides technical assistance to various departments within the Council and also provides Engineering advice and compliance supervision to subdivision construction and development.

Community

Community Development

Community Development at Benalla Rural City Council is committed to building community confidence, resilience and sense of belonging.

Major functions include:

  • Community capacity and resilience building, with a special focus on rural communities
  • Administering the Community Grants, Community Sponsorship and Youth Participation Grants
  • Promoting key community activities such NAIDOC Week and Seeing the Future in Farming Forum
  • Improving access and inclusion
  • Youth development programs, initiatives and advocacy.

The department includes the following state government funded programs - Information, Linkages and Capacity Building, Resilient Community Program, L2P Program and other casual and contracted workers associated with programs such as Rural Outreach, FReeZA and Walk to School initiatives. 

Aged and Disability Services

These services contribute to the continued independence of the frail aged and younger people with disabilities and carers by providing support within the community and in the home environment. We assist clients to enhance their quality of life and maintain their participation in the community, preventing premature admission into residential facilities. We work collaboratively with other services providers to ensure seamless support to clients.

With over 600 clients assisted, the team continues to ensure that clients have limited experiences of delays or confusion.

Programs include:

  • Home and Community Care Assessment Services
  • Domestic Support
  • Personal Care
  • Respite Care
  • Home Maintenance
  • Home Modifications
  • Food Services (Meals on Wheels)
  • Social Support (Planned Activity Groups)
  • Community Transport

Family and Children’s Services

These services promote the health and wellbeing of families in Benalla Rural City, focusing on prevention and the early detection of physical, emotional and social factors affecting children and their families. We support families in times of need to ensure the family unit can continue to look after their members.

Programs include:

  • Maternal Child Health
  • Enhanced Maternal Child Health
  • Family Services
  • Family Liaison

 

Development

The Development Department provides a broad range of development services to residents and ratepayers as well as services to prospective new residents and developers. The Development Department is responsible for services such as town planning, land use studies, environmental health, building services, domestic animal management, school crossing safety, parking and enforcement of local and state legislation.

Building and Planning

The Development department is responsible for managing building and development applications and to provide information on planning legislation, planning policies and processes.

Compliance

Local laws are designed to provide peace, order and good governance to Benalla Rural City. They help to create a healthy environment in which the community can enjoy a quality of life that meets its expectations. Local laws ensure safe and equitable use and enjoyment of public spaces, the protection and enhancement of local amenities and the environment and fair and reasonable enjoyment of private land.

We ensure compliance with local laws and state legislation to protect the community and maintain public amenity. This includes: 

  • Managing compliance regulations and local laws
  • Domestic and livestock animal control
  • Managing school crossings and supervisors
  • Enforce parking and road regulations
  • Tobacco control inspections. 

Read more about what kinds of activities require a permit in Benalla Rural City on our local law permits page

The Council has a statutory obligation to enforce specific legislation. Road Safety Road Rules 2017 is the Victorian legislation that the Council must enforce within Benalla Rural City, as part of the Road Safety Act 1996.

Read more about common road laws that Councils around Victoria need to enforce and information about how the infringement process works on our local law detail page.

Find out more about animal management in Benalla Rural City.

Emergency Management

Emergency Management plans for emergencies, liaising with many government and non-government organisations. The department supports other staff with statutory responsibilities for resourcing emergency works, recovery from incidents and fire management activities.

It conducts property inspections, fire prevention activities and compliance, meeting management including Municipal Fire Management, It involves planning for, responding to and recovering from emergencies such as fire, flood, tornado, major accidents and supporting safe events.

If you want to find out more about Benalla Rural City Council's emergency management practices, visit our Fire, Flood & Emergency page.

Public Health

The public health team promotes the health and wellbeing of residents through a range of public health programs. This includes the prevention of infectious disease and the minimisation of public health risks within the community.

The public health role is varied and works under legislation such as the Food Act 1984, the Public Health and Wellbeing Act 2008 and the Environment Protection Act 1970.

Some of the tasks undertaken by Public Health include:

  • Health promotion and education
  • Provision of community and school immunisation programs
  • Investigation of infectious disease outbreaks
  • Routine inspection of accommodation premises 
  • Routine inspection of Health Act registered health business premises
  • Routine inspection of Food Act registered premises
  • Monitoring of community food events
  • Routine food and water sampling
  • Testing water quality in public pools and spas
  • Approval of wastewater disposal (eg. installation of septic tank systems)
  • Provision of advice on general pest control, identification and eradication
  • Investigation of residential complaints relating to noise and odours
  • Immunisation programs for children and adults

In addition to these direct services public health officers are also involved in planning and policy development around:

  • emergency management
  • land use planning

Facilities

The Facilities Department covers a broad range of functions, including:

Facilities Management

  • Programmed maintenance and inspection of all Council facilities.
  • Management of the Benalla Aquatic Centre contact, the Benalla Airport and the Benalla Saleyards.

Recreation Facilities Management

  • Management of recreation reserves including built assets and sports surfaces, committee governance and grant funding.
  • Participation in Committees of Management for Churchill Recreation Reserve, Showgrounds Recreation Reserve, Benalla Gardens Oval Reserve, Racecourse Reserve, United Friendlies Reserve, Benalla Indoor Recreation Centre and Goorambat Recreation Reserve.

Waste

We provide strategic and regulatory management of the Benalla Landfill and Resource Recovery Centre, the contract for kerbside waste collection services and waste minimisation projects. In these activities, we must comply with all EPA regulations.

In the 2015/16 Financial Year, Benalla Rural City had 7,408 general waste bins, 7,402 recycle bins and 5,525 organics bins. 

View more information about waste management in Benalla Rural City

Finance

The Finance Department ensures the long term financial sustainability of Council through informed and transparent financial decision making. The main functions of the department include Financial Reporting and Planning, Revenue Property and Valuations, Procurement, Accounts Payable, Accounts Receivable and Fleet management.

The Finance Department manages the Council's budgeting and financial processes. The Department is responsible for producing Annual Budget and Financial Statements and coordinating the Long-Term Financial Plan (10 year plan). 

Revenue, property and valuations are maintained by the Finance Department. Rates collection, as well as support for the Victorian Government Fire Service Property Levy, is administered within this Department. 

The procurement policy and strategic procurement plan, as well as the management of Council's purchasing processes via contracts and tenders is the responsibility of the Finance Department. It also manages our fleet services. 

The finance team also manages spatial data, such as property numbering, land tenure and property boundaries in its provision of GIS services. 

 

Operations

  • Delivery of maintenance services under the Road Management Act and the Council's Road Management Plan.
  • Timely responses to community requests and enquiries about the road drainage and pathway network.
  • Coordination of staff and resources to respond to emergencies and natural disasters.

Asset Management

  • Best practice Asset Management, in accordance with the MAV STEP Guidelines in order to provide levels of service in a cost effective way while ensuring sustainable long term use of resources.
  • Maintenance of a register of Infrastructure Assets and condition reports.

Parks and Gardens

  • Parks, gardens and open space maintenance, including management of the Benalla Botanical Gardens.
  • Urban and rural township street tree and streetscape maintenance.
  • Management of Flood Mitigation Vegetation Clearance and the Electrical Line Clearance contract projects.

 

People and Performance

The People and Performance Department includes human resources, payroll, risk management, information systems, volunteer development, information management and customer service support to our organisation to enable us to continue delivering value to our community.

The department ensures a responsive customer-focused service to the community and that all staff deliver their programs and services in a professional and timely manner.

Pictured is the Customer Service Centre on Bridge Street, where you can visit our Customer Service Centre. In the 2017/18 Financial Year, we handled 20,100 requests over the counter and 23,280 phone calls at our Customer Service Centre.

Environment and Sustainability (reports to CEO)

We provide advice and support to the community in relation to environment, sustainability and natural resource management. We develop new ways to protect and enhance the natural environment in partnership with the community and state agencies. 

Benalla Rural City Council has a representative on six regional networks and community groups. We are involved in regional projects and initiatives. Read more about our commitment to Environment & Sustainability.