Support for business and employees

Important information for business

The Australian Government has released an overview on their economic response to COVID-19 and we continue to keep you informed as it rolls out. For more information, refer to the Australian Government's Economic Response to the Coronavirus.

In the meantime, there are a number of resources available to you and your business. These resources are there to help you navigate through current challenges while ensuring the health and wellbeing of your staff and visitors.


Business Resilience Program

This Melbourne Innovation Centre program is designed to assist Victorian small businesses affected by COVID-19. Support includes free access to virtual mentoring, online workshops, and resources.

Topics covered in both mentoring and workshops are pertinent to the impacts of COVID-19 on small business. This includes strategy and resilience, finance and technology, customers and marketing, human resources, and mental health and wellbeing.

For more information, please call 9490 1402, email, or visit the Business Resilience program website.

Business Resilience Mentors

The Melbourne Innovation Centre also has mentors experienced in business resilience.  With your mentor, you might choose to cover:

  • Developing a business continuity plan
  • Identifying new directions and income streams
  • Transitioning your business activities online
  • Staying connected with customers during lockdown
  • Financial assistance for small businesses impacted by COVID-19
  • Apps to boost your productivity


Visit the Business Resilience Mentors page to view all their experts, their unique expertise and to book you appointment.



Commercial Tenancy Relief Scheme for tenants and landlords


The Victorian Government’s Commercial Tenancy Relief Scheme is scheduled to end on 28 March 2021. If you think you will have trouble paying rent after this date, the VBSC recommends following these steps:

  • Review your finances and keep paying what rent you can afford.
  • Contact an accountant or a business advisor or mentor for advice as soon as you can.
  • Try to negotiate a new agreement on rent with your landlord that will apply beyond 28 March 2021 by:
    • talking with them about your situation, what rent you can afford and the rent relief you are requesting (how much and for how long)
    • being prepared to provide documents showing your fall in turnover for the leased premises (e.g. extracts from your accounting records).
  • Look after yourself – if you are feeling stressed or overwhelmed, call the Partners in Wellbeing helpline on 1300 375 330 (9am–10pm weekdays, 9am–5pm weekends) for free mental health support and financial counselling.


Landlords and tenants who can’t reach an agreement

If a landlord or tenant can’t reach an agreement or get a response from the other party, they can apply for free and impartial mediation to help resolve their dispute, using the retail leases dispute form.

Read the latest news update


COVIDSafe Plans


It is mandatory for every Victorian business to have a COVIDSafe Plan.

To ensure compliance, random spot checks are occurring in metropolitan Melbourne and regional Victoria.

 These resources are available to assist businesses develop and maintain a COVIDSafe Plan:

For further information on COVIDSafe Plans, including downloadable templates, visit: COVIDSafe Plan at

My Busines Covid-safe Plan is another free online tool developed by Worksafe can help you develop a plan to keep employees, customers and the community safe as you reopen or increase activities in the weeks and months ahead.  It does compliment resources through the Safe Work Australia online hub



Health information for business

We encourage all businesses to follow the advice from the Department of Health and Human Services. Your business and its employees should follow the advice on hygiene and sanitation. 


Free online digital workshops

All face to face business seminars have been cancelled for the forseeable future due to COVID-19 distancing measures.  

Free replacement online workshops are being offered three times a week by ASBAS and Melbourne Innovation Centre. This is a great opportunity to keep (or get) up-skilled in the comfort of your own home or office. Visit the Melbourne Innovation Centre website for more information.


Help for employees

Are you unable to work because of the COVID-19 pandemic? Help is available. Go to the Australian Government's page for people who need a payment due to COVID-19

Take care of your mental health during challenging times


Workplace impacts

The Australian and Victorian Chambers have produced an Employer Guide for managing the workplace in the face of the outbreak.


Working for Victoria

The Victorian government's Working for Victoria initiative helps Victorians, including people who have lost their jobs as a result of coronavirus (COVID-19), find paid work that supports our community.

The program currently has three components:

Working for Victoria – Businesses
Provides assistance to employers to identify their business needs and will help with finding people across Victoria with the right skills and experience.

Working for Victoria – Jobseekers
Working for Victoria is working with the public, private and not-for-profit sectors to identify employment opportunities for jobseekers. A new jobs and skills matching portal is now operational.

Agriculture Workforce Plan
The $50 million Agriculture Workforce Plan supports the agriculture, food production and food supply chain sectors meet their labour needs. Support will be provided to relocate and accommodate new workers if required. Assistance with training to induct workers into new job roles will also be available. Visit Working for Victoria for more information.