Support for business and staff

Important information for business

The Australian Government has released an overview on their economic response to COVID-19 and we continue to keep you informed as it rolls out. For more information, refer to the Australian Government's Economic Response to the Coronavirus.

In the meantime, there are a number of resources available to you and your business. These resources are there to help you navigate through current challenges while ensuring the health and wellbeing of your staff and visitors.





Commercial Tenancy Relief Scheme for tenants and landlords

The office of the Victorian Small Business Comissioner (VBSC) has put together a toolkit to support tenants and landlords who have been impacted by the coronavirus (COVID-19) pandemic. The toolkit includes:

  • steps to take for tenants and landlords  
  • a proforma letter tenants can use to start the conversation with their landlord
  • how to access free mediation with the VSBC to support fair tenancy negotiations under the Commercial Tenancy Relief Scheme 
  • scenarios showing how the VBSC can help tenants and landlords that do and do not fall under the Scheme. 

For more information visit the VBSC Commercial Tenancy webpage 

Working for Victoria


The Victorian government's Working for Victoria initiative helps Victorians, including people who have lost their jobs as a result of coronavirus (COVID-19), find paid work that supports our community.


The program currently has three components:


Working for Victoria – Businesses

Provides assistance to employers to identify their business needs and will help with finding people across Victoria with the right skills and experience.


Working for Victoria – Jobseekers

Working for Victoria is working with the public, private and not-for-profit sectors to identify employment opportunities for jobseekers. A new jobs and skills matching portal is now operational.


Agriculture Workforce Plan

The $50 million Agriculture Workforce Plan supports the agriculture, food production and food supply chain sectors meet their labour needs. Support will be provided to relocate and accommodate new workers if required. Assistance with training to induct workers into new job roles will also be available. Visit Working for Victoria for more information.



Health information for business

We encourage all businesses to follow the advice from the Department of Health and Human Services. Your business and its employees should follow the advice on hygiene and sanitation. 

Plan for a safe return to work

It is mandatory for every Victorian business to have a COVIDSafe Plan.

To ensure compliance, random spot checks are occurring in metropolitan Melbourne and regional Victoria.

 These resources are available to assist businesses develop and maintain a COVIDSafe Plan:

For further information on COVIDSafe Plans, including downloadable templates, visit: COVIDSafe Plan at

My Busines Covid-safe Plan is another free online tool developed by Worksafe can help you develop a plan to keep employees, customers and the community safe as you reopen or increase activities in the weeks and months ahead.  It does compliment resources through the Safe Work Australia online hub

Free online digital workshops by ASBAS and Melbourne Innovation Centre

All face to face business seminars have been cancelled for the forseeable future due to COVID-19 distancing measures.  

Free replacement online workshops are being offered three times a week by ASBAS and Melbourne Innovation Centre. This is a great opportunity to keep (or get) up-skilled in the comfort of your own home or office. Visit the Melbourne Innovation Centre website for more information.

New Business Resilience program

This Melbourne Innovation Centre program is designed to assist Victorian small businesses affected by COVID-19. Support includes free access to virtual mentoring, online workshops, and resources.

Topics covered in both mentoring and workshops are pertinent to the impacts of COVID-19 on small business. This includes strategy and resilience, finance and technology, customers and marketing, human resources, and mental health and wellbeing.

For more information, please call 9490 1402, email visit the Business Resilience program website.

Business Resilience Mentors

The Melbourne Innovation Centre also has mentors experienced in business resilience.  With your mentor, you might choose to cover:

  • Developing a business continuity plan
  • Identifying new directions and income streams
  • Transitioning your business activities online
  • Staying connected with customers during lockdown
  • Financial assistance for small businesses impacted by COVID-19
  • Apps to boost your productivity


Visit the Business Resilience Mentors page to view all their experts, their unique expertise and to book you appointment.


Workplace impacts

The Australian and Victorian Chambers have produced an Employer Guide for managing the workplace in the face of the outbreak.

Information for tourism businesses

Visit the Tourism Australia website for the latest travel related updates.

The Australian Government's Department of Health has information for hotels and hotel staff, as well as for hotel guests.

Help for staff

Are you unable to work because of the COVID-19 pandemic? Help is available. Go to the Australian Government's page for people who need a payment due to COVID-19

Take care of your mental health during challenging times