Support for business and workers


The Victorian Government has announced a package of automatic cash grants that will provide regional Victorian businesses with the support they need following the extension of the current lockdown to the whole state.

Grants to be paid through the new $146.6 million initiative, jointly funded by the Commonwealth and Victorian Governments, will be made automatically without the need for regional businesses to make an application.

The support announced today builds on the package announced on 19 August and comprises:


Business Costs Assistance Program

Around 18,000 businesses in regional Victoria will automatically receive payments of $5,600 ($2,800 per week) if they have previously received grants under the Business Costs Assistance Round Two or July Extension programs.

The payments will allow businesses to continue paying overheads and other costs while they are unable to operate.


Licensed Hospitality Venue Fund

Automatic payments of $5,000, $10,000 or $20,000 per week will be made to more than 2,000 licensed hospitality premises in regional Victoria that have previously received grants under the Licensed Hospitality Venue Fund 2021 or July Extension programs.

Payment amounts will be tiered according to a premises’ capacity: $5,000 for a capacity of up to 99 patrons, $10,000 for 100-499 patrons, or $20,000 for a capacity of 500 patrons or more.


Alpine Resorts Winter Support Program

This targeted program will provide payments of $5,000, $10,000 or $20,000 per week, depending on business type and location.


COVID-19 Disaster Payments

Eligible workers who lose work due to the lockdown can access the Commonwealth’s COVID-19 Disaster Payment, as can sole-traders who do not qualify for Victorian Government support programs.

The payment is $450 for people who have lost 8-20 hours work over seven days or $750 for 20 hours or more of work lost.

Business owners who want help applying for the Commonwealth COVID-19 Disaster Payment can access the Business Victoria Concierge Service on 13 22 15.


Small Business COVID Hardship Fund

Business in regional Victoria that do not qualify for this new support and have experienced a reduction in revenue of at least 70 per cent are encouraged to apply for the Small Business COVID Hardship Fund which provides grants of $14,000 to successful applicants.


Help for workers

Are you unable to work because of the COVID-19 pandemic? Have your hours been reduced?



More information about government assistance

The Australian Government has released an overview on their economic response to COVID-19 and we continue to keep you informed as it rolls out. For more information, refer to the Australian Government's Economic Response to the Coronavirus.

In the meantime, there are a number of resources available to you and your business. These resources are there to help you navigate through current challenges while ensuring the health and wellbeing of your staff and visitors.


All Victorians are encouraged to book their vaccination appointment by visiting or by phoning the Coronavirus hotline on 1800 675 398.

Visit for more information on Victoria’s vaccination centres, including locations and opening hours.



QR code requirements

QR code record keeping requirements will now be mandatory in retail settings, like supermarkets and shops.

Retailers must use the Service Victoria QR Code Service.

The 15-minute threshold will also be removed so anyone entering a shop or a cafe will need to check-in, regardless of how long they visit the premises.


ID check requirements

Businesses that are open in regional Victoria must check the IDs of everyone they serve. Businesses can use the postcode, suburb and address checker to identify whether a person is from an area in COVID-19 lockdown. 

If a person does not have photo ID with their address, or the address is out of date, they can sign a declaration that they don’t live in metropolitan Melbourne or a regional area that is in lockdown.

For details on ID checking and what to do if a customer or visitor is from metro Melbourne or other declared lockdown areas go to

Download the official Victorian Government ID Check poster(PDF, 67KB)



COVIDSafe Plans

It is mandatory for every Victorian business to have a COVIDSafe Plan.

To ensure compliance, random spot checks are occurring in metropolitan Melbourne and regional Victoria.

 These resources are available to assist businesses develop and maintain a COVIDSafe Plan:

For further information on COVIDSafe Plans, including downloadable templates, visit: COVIDSafe Plan at

My Busines Covid-safe Plan is another free online tool developed by Worksafe can help you develop a plan to keep employees, customers and the community safe as you reopen or increase activities in the weeks and months ahead.  It does compliment resources through the Safe Work Australia online hub


Support for commercial tenants and landlords

The Victorian Government’s Commercial Tenancy Relief Scheme ended on 28 March 2021. If you think you will have trouble paying rent after this date, the VBSC recommends following these steps:

  • Review your finances and keep paying what rent you can afford.
  • Contact an accountant or a business advisor or mentor for advice as soon as you can.
  • Try to negotiate a new agreement on rent with your landlord that will apply beyond 28 March 2021 by:
    • talking with them about your situation, what rent you can afford and the rent relief you are requesting (how much and for how long)
    • being prepared to provide documents showing your fall in turnover for the leased premises (e.g. extracts from your accounting records).
  • Look after yourself – if you are feeling stressed or overwhelmed, call the Partners in Wellbeing helpline on 1300 375 330 (9am–10pm weekdays, 9am–5pm weekends) for free mental health support and financial counselling.


Landlords and tenants who can’t reach an agreement

If a landlord or tenant can’t reach an agreement or get a response from the other party, they can apply for free and impartial mediation to help resolve their dispute, using the retail leases dispute form.

Visit the VBSC website for more information.



Business Resilience Program

This Melbourne Innovation Centre program is designed to assist Victorian small businesses affected by COVID-19. Support includes free access to virtual mentoring, online workshops, and resources.

Topics covered in both mentoring and workshops are pertinent to the impacts of COVID-19 on small business. This includes strategy and resilience, finance and technology, customers and marketing, human resources, and mental health and wellbeing.

For more information, please call 9490 1402, email, or visit the Business Resilience program website.

Business Resilience Mentors

The Melbourne Innovation Centre also has mentors experienced in business resilience.  With your mentor, you might choose to cover:

  • Developing a business continuity plan
  • Identifying new directions and income streams
  • Transitioning your business activities online
  • Staying connected with customers during lockdown
  • Financial assistance for small businesses impacted by COVID-19
  • Apps to boost your productivity

Visit the Business Resilience Mentors page to view all their experts, their unique expertise and to book you appointment.



Upskill your business

The impacts of coronavirus (COVID-19) are being felt by many of Victoria’s small businesses. Get practical help with free online courses, live and on-demand events and a range of business resources to help you prepare for a strong recovery. Go to

Free online digital workshops

All face to face business seminars have been cancelled for the forseeable future due to COVID-19 distancing measures.  

Free replacement online workshops are being offered three times a week by ASBAS and Melbourne Innovation Centre. This is a great opportunity to keep (or get) up-skilled in the comfort of your own home or office. Visit the Melbourne Innovation Centre website for more information.



Workplace impacts

The Australian and Victorian Chambers have produced an Employer Guide for managing the workplace in the face of the outbreak.



Working for Victoria

The Victorian government's Working for Victoria initiative helps Victorians, including people who have lost their jobs as a result of coronavirus (COVID-19), find paid work that supports our community.

The program currently has three components:

Working for Victoria – Businesses
Provides assistance to employers to identify their business needs and will help with finding people across Victoria with the right skills and experience.

Working for Victoria – Jobseekers
Working for Victoria is working with the public, private and not-for-profit sectors to identify employment opportunities for jobseekers. A new jobs and skills matching portal is now operational.

Agriculture Workforce Plan
The $50 million Agriculture Workforce Plan supports the agriculture, food production and food supply chain sectors meet their labour needs. Support will be provided to relocate and accommodate new workers if required. Assistance with training to induct workers into new job roles will also be available. Visit Working for Victoria for more information.