Be Prepared for Power Outages
Localised power outages can happen at any time but are more common during severe weather. Preparation is key as residents are often caught off guard when power outages occur.
Consider your need for back-up power if you are highly reliant on electricity and don’t rely on power as part of any bushfire preparedness plan.
Remember power outages can also affect phones, radios and water pumps - so arrange for alternatives don’t need electricity supply.
Make sure you know how to stay safe during an outage:
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Prepare your power outage kit today which includes a torch, a battery-operated radio, a list of important contacts such as relatives and emergency services, a phone that doesn’t need electricity to operate and spare batteries.
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Don’t rely on power as part of any bushfire preparedness plan and be prepared for potential power outages in severe weather.
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Information about the status of a power outage is available on
Ausnet's website or
outage tracker, on their Facebook page or Twitter feed, by calling the faults and emergencies line on 131 799 or by signing up for SMS notifications through your distributor.
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If you are a critical care customer who is dependent on power, make sure you are registered with your energy distributor and know what to do if the power goes out, including having a contingency plan in place.
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If you are experiencing a power outage or if you want to report an electrical fault, contact Ausnet Services on 131 799.