As our building department is currently experiencing a high volume of enquiries, we ask that you show patience as we work through the backlog.

The best way to make an enquiry is to call direct on 03 5760 2665 and if your call is not answered please leave a detailed message. Due to the high demand there may be up to a five day wait for us to return your phone call. Alternatively, you can send an email to

When leaving a message or email please provide as much information as possible e.g. name, contact number, address of the property you are enquiring about, details of what information you need, and we will get back to you as soon as possible. We thank you for your understanding and patience. Please be respectful, as abuse and aggression towards staff will not be tolerated.