Home Council Careers at Council Positions Vacant Administrative and Customer Relations Officer

Administrative and Customer Relations Officer

Job details
Job type
Permanent Part-Time (0.8 EFT 30.4 hours per week)
Package
Band 4

Part-Time (0.8 EFT 30.4 hours per week)

Work with us and make a difference.

We are making a difference in local government. We strive for excellence and are consistently finding better ways to create and deliver quality services to our community.

Benalla Rural City Council has an exciting opportunity for an experienced and passionate Administrative and Customer Relations Officer to join our high performing and dynamic Customer Relations Team.

Are you a customer service professional with excellent communication skills? Do you enjoy delivering outstanding customer service across multiple contact channels?

Reporting to the Customer Relations Coordinator, you will demonstrate the ability to deliver responsive and seamless customer service using the latest customer contact technology and systems.

Your ability to work effectively within a vibrant fast paced team environment, using online customer information tools and corporate systems is essential.

Does this sound like you? If so, we look forward to receiving your application and welcome you to join us as we advance our customer service delivery across Council.

You will be required to undertake a police check before commencement.

For a confidential discussion on the position, telephone Manager People and Performance Janine McMaster on 03 5760 2661.

Download an Employment Information Pack from this page, or obtain a pack from Human Resources Coordinator Rhonda McDonald, telephone 03 5760 2662, for details on how to apply for this position.

Applications addressing key selection should reach us by 5pm Friday 23 May 2025.

Benalla Rural City Council is an Equal Opportunity Employer and a Child Safe Organisation.