Renovating or building a property is an exciting venture, but disputes can occasionally arise. For Benalla Rural City residents, there are options available to resolve domestic building disputes effectively and fairly.
Under the Building Legislation Amendment (Consumer Protection) Act 2016, most domestic building disputes must be referred to Domestic Building Dispute Resolution Victoria (DBDRV) before taking legal action through VCAT or a court.
DBDRV Services
Domestic Building Dispute Resolution Victoria is an independent government agency that aims to resolve disputes without the need for lengthy legal processes. Their free services include expert conciliation and the issuance of binding dispute resolution orders or certificates when required.
Types of Disputes Managed
DBDRV can assist with various building-related disputes, including those involving:
How to Seek Help
If you encounter issues during your project, visit the Domestic Building Dispute Resolution Victoria website for guidance on how to lodge your case with DBDRV. Their support can help find solutions through a fair and transparent process.
Why Use DBDRV?
By resolving disputes through DBDRV, residents can save time, avoid costly legal fees, and enjoy peace of mind knowing that support is available to achieve a fair outcome.
If you need further assistance, contact our Building Team at 03 5760 2600, or email council@benalla.vic.gov.au. We’re here to help guide you through the process.