Be a Good Sort (Rules for Waste Collection)

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Be a Good Sort (Rules for Waste Collection)

Master waste sorting in Benalla with proper recycling, organics, and e-waste practices. Learn how to reduce contamination, protect the environment, and avoid penalties with our waste management guidelines.

Being a good sort means getting the right material in your recycling and organics bins while making sure things that can’t be processed at the landfill are not put into the red bin. This saves money and protects the environment. Most people already know how to be a good sort when it comes to waste.

Contamination of waste collections has financial consequences for all ratepayers. The Council issues fines when people misuse their waste service.

Don’t misuse your waste collection bins

If everybody uses their bins correctly, we can save tax and ratepayer dollars as well as helping to protect the environment. We take waste collection seriously and aim to have all residents and ratepayers making the best use of the service. If you don’t understand how to use the service just reach out and we’ll be more than happy to assist. If you use the service incorrectly, you may be subject to the following consequences:

First offence – we’ll put a sticker on your bin advising you that you have placed incorrect materials in your bin.

Second offence – we’ll send a letter to the property owner advising of the contamination.

Third offence – your bin service will be suspended and the bin will be removed from your property for one collection cycle. Waste management charges still apply.

Fourth offence – your bin will be permanently removed and the user will need to contact the Council to commit to correctly using the bin service. Waste management charges will continue to apply while the service is suspended.

Red Bin (General Waste)

For non-recyclable household waste such as soft plastics, nappies, hygiene products, and broken crockery. Items like e-waste, chemicals, and batteries should not go in this bin.

Yellow Bin (Recycling)

For recoverable materials including paper, cardboard, aluminium cans, rigid plastics, and glass bottles. Avoid contamination by keeping food remains, nappies, and hazardous materials out of the recycling bin.

Green Bin (Organics)

For food and garden waste such as fruit and veggie scraps, lawn clippings, meat, bones, and paper towels. Plastics, treated timber, and kitty litter should not go in the green bin.

Purple Bin (Glass)

The glass collection service will begin in July 2025, providing drop-off or kerbside options for glass recycling.

Organic (Green) Waste Services

Urban households receive a free kitchen caddy with compostable liners to manage food scraps. Free replacement liners are available from the Customer Service Centre.

Take advantage of our Free Green Waste Weekends in May and October, where residents can dispose of up to 300kg of green waste for free. Note that timber must be raw, and stumps should be under 400mm in diameter and 1 metre in length.

E-Waste

From 1 July 2019, e-waste (anything with a plug, cord, or battery) has been banned from landfill. It can be disposed of at designated e-waste facilities, including the Benalla Landfill and Resource Recovery Centre or the Council’s Customer Service Centre (a small charge applies). Examples include mobile phones, kettles, computers, and televisions.

Recycling e-waste protects the environment, recovers valuable materials, and reduces landfill.

Avoiding Contamination

Contamination in your bins can lead to fines or suspension of services. Ensure items are placed in the correct bins to save costs and protect the environment.

Offence Procedure

  1. Sticker Warning for the first offence.
  2. Letter to the Property Owner for the second offence.
  3. Service Suspension for one collection cycle after the third offence.
  4. Permanent Bin Removal following further misuse.

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