Contact Us



If you are deaf, or have a hearing or speech impairment:

  1. Contact us through the National Relay Service
  2. Give the Benalla Rural City Council number you want to call.

    For more information go to
 Communication Access Symbol.jpg

Benalla Rural City Council is proud to announce that our Customer Service Centre has been awarded the Communication Access Symbol. This means we have met the standards that make our business or service communication accessible. We are committed to communicating effectively and respectfully with customers who have communication difficulties, and we use strategies and resources to support successful communication. We proudly display this symbol in our Customer Service Centre and on our website. You can read more about the Communication Access Symbol at Scope -


Visit us

Customer Service Centre,
1 Bridge Street East, 
Benalla, Vic  3672 

Office hours: Monday to Friday, 8.30am - 5pm
For urgent requests outside of office hours, call 03 5760 2600. 

Contact us

PO Box 227
Benalla VIC 3671

Tel: 03 5760 2600

Social media channels

YouTube Channel 
Instagram (Art Gallery) @BenallaArtGallery 
Instagram (Enjoy Benalla) @EnjoyBenalla


Tourism sites
Enjoy Benalla on Facebook 
Instagram @EnjoyBenalla