Make a Freedom of Information Request
Benalla Rural City Council produces and holds a range of documents related to our regulatory and operational functions.
This page details the process for accessing the Council's information and making a formal request for our documents.
Before You Make a Formal Request for Access
You are encouraged to check if the information or document you are seeking is already publicly available on the Council's website.
The Council publishes an Information Statement(PDF, 238KB) which contains information about its functions and procedures, the types of documents it keeps, reports and publications and FOI arrangements (as required under Part II of the Freedom of Information Act 1982).
Where you cannot find the information or document you are seeking, we encourage you to contact us and ask if the information or document you are seeking is available or can be provided to you.
We may be able to provide you with the information or documents you are seeking without requiring you to make a formal request for access. If we can’t, or the document contains exempt information, we will direct you to make a formal freedom of information request.
Making a Formal Request For Access to Documents
The Freedom of Information Act 1982 (FOI Act) gives everyone the right to request documents held by the Council.
The type of documents that can be requested extends to all information, however recorded, in the possession or under the control of an agency.
Documents include (but are not limited to) maps, plans, diagrams, graphs, drawings, photographs, videos, audiotapes, CCTV footage and electronic records including emails.
Definition of a Document
Document means —
any record; or
any part of a record; or
any copy, reproduction or duplicate of a record; or
any part of a copy, reproduction or duplicate of a record;
What can I access to under the FOI Act?
The FOI Act does not apply to documents already publicly available or available for a fee. To protect privacy, public interest and business affairs, some documents may be exempt from access.
The FOI Act gives people the right to:
The Office of the Victorian Information Commissioner offers helpful tips on how to make a Freedom of Information application.
Documents held by the Council which are available to be accessed under a FOI application, subject to exemptions outlined in the Act, include those records created in the line of day-to-day operation and management of the Council includes but is not limited to:
Under section 17 of the FOI Act, a request must meet three requirements to be valid:
If we cannot clearly identify the information or documents you are requesting, we will contact you to clarify your request.
Freedom of Information Request Form
You can make formal request for access by emailing Council@benalla.vic.gov.au,
or alternatively download an application form here(PDF, 166KB) or complete the form below.
After You Submit A Request
After you submit a request we will assess it to ensure it meets the requirements outlined in section 17 of the FOI Act. If we determine your request is not valid, we will notify you within 21 days from the date we received your request and provide you with assistance to help you make the request valid. If your request is valid, we will begin processing it.
A fee of $30.10 is payable under the Act for the initial application. Additional fees and charges may apply depending on the complexity of your request. View current fees and charges here.
Phone 03 5760 2600 to make an EFTPOS or credit card payment over the phone or download and complete the application form and send it back to us with a cheque for the full amount made payable to Benalla Rural City Council.
For further information please contact the Council's Freedom of Information Coordinator on 03 5760 2600 or visit the website for the Office of the Victorian Information Commissioner.