Renovating or building a property is an exciting venture, but disputes can occasionally arise. For Benalla Rural City residents, there are options available to resolve domestic building disputes effectively and fairly.
Domestic Building Disputes
Domestic Building Disputes
How to Resolve Domestic Building Disputes
Under the Building Legislation Amendment (Consumer Protection) Act 2016, most domestic building disputes must be referred to Building Plumbing Commission (BPC) before taking legal action through VCAT or a court.
BPC Services
Building Plumbing Commission is an independent government agency that aims to resolve disputes without the need for lengthy legal processes. Their free services include expert conciliation and the issuance of binding dispute resolution orders or certificates when required.
Types of Disputes Managed
BPC can assist with various building-related disputes, including those involving:
- Construction of new homes
- Renovations and extensions
- Alterations and associated works, such as garages, driveways, and swimming pools
- Demolition projects and certain home repairs
How to Seek Help
If you encounter issues during your project, visit the Building Plumbing Commission website for guidance on how to lodge your case with BPC. Their support can help find solutions through a fair and transparent process.
Why Use BPC?
By resolving disputes through BPC, residents can save time, avoid costly legal fees, and enjoy peace of mind knowing that support is available to achieve a fair outcome.
If you need further assistance, contact our Building Team at 03 5760 2600, or email council@benalla.vic.gov.au. We’re here to help guide you through the process.
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