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29 January 2025

Emergency Management Policy

The Emergency Management Policy ensures best practice, governance, and 24/7 emergency response and recovery.

29 January 2025

Election Period Policy

The Election Period Policy ensures ethical, fair, and transparent elections, adhering to statutory requirements and governance standards.

29 January 2025

Debt Management Policy

The Debt Management Policy ensures fair, consistent, and efficient debt collection, encourages payment plans, and aligns with legal and financial standards.

29 January 2025

Councillor and Staff Interaction Policy

The Councillor and Staff Interaction Policy ensures safety, role clarity, respect, transparency, and compliance with relevant Acts.

29 January 2025

Councillor Gift Policy

The Councillor Gift Policy ensures public trust, good governance, integrity, and transparent handling of gift offers to avoid conflicts of interest.

29 January 2025

Councillor Resource and Reimbursement Policy

The Councillor Resources and Reimbursement Policy establishes reimbursement levels, expense claims, and support for approved activities.

29 January 2025

Councillor Code of Conduct

The Councillor Code of Conduct incorporates the statutory requirements specified in the Local Government Act 2020.

29 January 2025

Community Facilities Naming Guidelines Policy

The Community Facilities Naming Guidelines provides a guideline for the naming of community facilities.

29 January 2025

Complaints Handling Policy

Benalla Rural City Council is committed to service excellence and recognises the customer’s right to make a complaint.

29 January 2025

Community Engagement Policy

The Community Engagement Policy outlines our commitment to encouraging civic participation and identifying the needs of the community through the use of deliberative, effective and inclusive engagement practices.

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