Council Documents

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Council Documents

Access key council documents and publications from Benalla Rural City. Browse public reports, policies, and important records available for community access.

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Policies

Debt Management Policy

The Debt Management Policy ensures fair, consistent, and efficient debt collection, encourages payment plans, and aligns with legal and financial standards.
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Policies

Councillor and Staff Interaction Policy

The Councillor and Staff Interaction Policy ensures safety, role clarity, respect, transparency, and compliance with relevant Acts.
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Policies

Councillor Gift Policy

The Councillor Gift Policy ensures public trust, good governance, integrity, and transparent handling of gift offers to avoid conflicts of interest.
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Policies

Councillor Resource and Reimbursement Policy

The Councillor Resources and Reimbursement Policy establishes reimbursement levels, expense claims, and support for approved activities.
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Policies

Councillor Code of Conduct

The Councillor Code of Conduct incorporates the statutory requirements specified in the Local Government Act 2020.
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Policies

Community Facilities Naming Guidelines Policy

The Community Facilities Naming Guidelines  provides a guideline for the naming of community facilities.
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Policies

Complaints Handling Policy

Benalla Rural City Council is committed to service excellence and recognises the customer’s right to make a complaint.
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Policies

Community Engagement Policy

The Community Engagement Policy outlines our commitment to encouraging civic participation and identifying the needs of the community through the use of deliberative, effective and inclusive engagement practices.
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Policies

Commemorative Memorials Guidelines Policy

The Commemorative Memorials Guidelines Policy provides a guideline for the establishment and maintenance of commemorative memorials.
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Policies

Child Safety and Wellbeing Policy 

Benalla Rural City Council commits to ensuring the safety and wellbeing of all children and young people.
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